Careers

Business Development Director
Investor Relations Director
Receptionist

Business Development Director

This job description is intended primarily as an illustration of the type of work to be performed by the Business Development Director (herein, Director). The Director is a member of the Business Development Team and will be supervised and evaluated by the Vice President of Business Development. 
 
The omission of specific duties does not exclude them if they are similar, related or logical assignments in support of the Orlando Economic Partnership (the Partnership) mission. The Partnership employees may occasionally be called upon to provide their unique talents and abilities to solve specific problems or to address specific questions outside their job description. These may be related either to their team’s mission or in support of an organizational goal. As such, they may be asked to participate in a variety of ad-hoc assignments and are expected to be flexible in their work practices and supportive of other team members. The Director is expected to contribute relevant input into the evaluation of team performance, technical systems, policies and procedures and conduct themselves in a professional manner at all times.
 
All employees of the Partnership are expected to conduct themselves in accordance with the policies and procedures outlined in the Partnership Personnel Manual. The Director is responsible understanding this manual.

Roles & Responsibilities

Industry Sector Specialization: The Director will be responsible for developing a specific target sector, currently Corporate Headquarters & Regional Offices, Advanced Manufacturing, Life Sciences & Healthcare, Aviation / Aerospace and Defense, Advancing Technologies and Foreign Direct Investment. The Director will provide input to develop industry sector strategy and target markets for business development and utilize the Partnership’s research as part of the analysis. Within the context of the Partnership target sectors, the Director will conduct business development activities, including: recruitment of new industry, retention and expansion of existing industry, start-up support and potentially international investment. Techniques to be deployed will include sales, marketing and targeted outreach. Directors should develop and maintain relationships with market leaders in their industry sector and become the Partnership expert on that sector. Directors may serve as staff liaison for an industry cluster Advisory Group, which is made up of local experts and designed to provide guidance, industry knowledge and leads for the Partnership.
 
Business Inquiries: The Director is required to respond to business development inquiries. They will prepare and package general or specific information for clients as needed. The Director will be responsible for responding to specific questionnaires or requests for information as presented by clients.
 
Prospect Database, Reporting & Follow-up: The Director is required to record their prospect contacts and progress on projects in the Team’s Prospect Database.  New client projects and inquiries should be entered within the month they are received so they may be effectively reported and monitored.  Follow-up with active clients should be conducted regularly (no less than every thirty days is recommended) and reported accordingly in the project database.
 
Tours:  The Director is responsible for conducting real estate and other community tours on behalf of visiting clients.  This will include evaluating the client’s needs as they relate to community assets, exposing the client to the assets that have the greatest potential for success and introducing them to community leaders (public and private) that may be of benefit.
 
Sales Missions: The Director will be required to conduct sales mission outside the region, calling on clients and prospects, and marketing Metro Orlando in person. Accordingly, they should arrange travel schedules to most effectively utilize their time and the Partnership’s resources.  Sales missions may be conducted concurrently with certain trade shows and/or in collaboration with economic development partners.
 
Trade Shows & Conferences: The Director will be responsible for planning and participating in certain, industry-specific trade shows and conferences. Trade shows and conferences may be conducted concurrently with certain sales missions.
 
Consultants/VIPs: The Director will seek to develop and nurture relationships with site selection consultants and influencers. This includes identifying key contacts, meeting them out of market at sales missions and/or trade shows and conferences and may include hosting them during regional familiarization tours in-market.
 
State Relations: The Director will develop and maintain professional relationships with Enterprise Florida and other state agencies whose mission is to promote economic development. This relationship will accomplish two important tasks; ensure the generation of leads and provide contacts that will be able to assist the Partnership’s clients in furthering their interest in Metro Orlando or facilitating the process once a business development decision has been made.
 
Community Relations: The Director will develop and maintain professional relations with local private and public entities that can either provide leads for the Partnership or provide assistance to facilitate the business development process. Contacts include, but are not limited to, permitting agencies, city and county officials (particularly our economic development counterparts at the city and county level), real estate brokers, financial institutions, educational institutions, employment agencies and professional business associations.
 
Confidentiality: The Director is expected to maintain the confidentiality and trade secrets of the Partnership and its clients at all times. To the greatest extent possible, the Director will be responsible for protecting information relevant to projects pursuant to the client’s request and all provisions of Florida’s statutes.
 
Business Plans & Budgets: The Director is responsible for the implementation of their individual work plan pursuant to the operational plan of the Partnership. The Director will assist in the development of their individual work plan, including their sector plan, as well as the Business Development Team’s section of the operational plan and related budgets. The Director will provide updates that accurately reflect any changes agreed to collaboratively by the team leader.

Qualifications

  • Require college degree in a related field
  • Require 5-10 years of related professional experience
  • Familiar with Central Florida businesses, community development organizations, and the area’s elected officials preferred
  • Possess strong organizational, sales and customer service skills with a proven ability to develop relationships and negotiate deals
  • Possess outstanding verbal and written communications skills and must be experienced in making presentations to large groups of people
  • Has reliable transportation and able to travel for up to one week at a time
  • Is computer savvy and able to effectively utilize the Microsoft Office suite
  • Work independently and as an integral part of a team in a fast-paced ever-changing environment
  • Have a current Passport
For consideration, please send cover letter and resume to Career@orlando.org.

No phone calls please.

EOE
All submissions are confidential.

Investor Relations Director

This job description is intended primarily as an illustration of the type of work to be performed by the Director of Investor Relations (herein, Director). The Director is a member of the Investor Relations Department and will be supervised and evaluated by the Vice President of Investor Relations. The Director is also expected to contribute relevant input into the evaluation of team performance, technical systems, policies and procedures.
 
The omission of specific duties does not exclude them if they are similar, related or logical assignments in support of the mission. The Orlando Economic Partnership (the Partnership) employees may occasionally be called upon to provide their unique talents and abilities to solve specific problems or to address specific questions outside their job description. These may be related either to their team’s mission or in support of an organizational goal. As such, they may be asked to participate in a variety of ad-hoc assignments and are expected to be flexible in their work practices and supportive of other team members.
 
All employees of the Partnership are expected to conduct themselves in accordance with the policies and procedures outlined in the Partnership Personnel Manual. The Director is responsible for understanding this manual.

Roles & Responsibilities

The Director of Investor Relations is part of the Investor Relations Department – a team responsible for raising over $5M of private sector revenue to fund the Orlando economic partnership. The Director will report to the Vice President of Investor Relations and work together to attract and retain private corporations as financial supporters of the Partnership. 
 
Successful integration and collaboration with other Partnership business units to achieve the overall mission is critical. The following private funding is to flow through the Investor Relations team as the “clearing house” with certain revenue streams only needing assistance/feedback as needed:
 
The Director is responsible for the following initiatives:
  • Actively seek new ways to reduce expenses and to increase private sector funding.
  • Stay aware of trends in private-sector fund-raising strategies. 
  • Coordinate with VP to utilize the CEO on key prospecting efforts (manage with CoS).
  • Record all meetings and investor communications in the CRM database.
Investor Relations VP and Director work together on the following efforts: 
  • Nurture and retain current private-sector Partnership investor companies
  • Maintain & pursue on-going new private-sector Partnership investor prospects
  • Manage a Partnership Matrix of all program private-funding requests and grants for the organization.
 Investor Relations VP and Director give feedback/assistance as needed on the following:
  • Investor Relations will consistently send the Chamber and Leadership Orlando referrals.
  • Partnership Event Tickets – promote to investors to purchase tickets. 

Management: The Director will fill in for the VP on management meetings as needed and bring the appropriate reports and info to key meetings when requested. The director will manage the Investor Relations team in the absence of the VP.
 
Strategic Planning: The Director will assist the VP Investor Relations in routinely analyzing investor programs and developing targeted initiatives designed to attract new private sector investment and to retain current investors.
 
Investor Relations Committee: The Director manages the agenda/PPT for the quarterly investor relations committee to support the Partnership’s mission and fundraising efforts. Follows Investor Relations SOP checklist/for the committee.
 
Community Relations: The Director will develop and maintain professional relationships with key contacts in local private and public entities. The Director will present at investor events or to investor staff on Partnership initiatives and attend key regional events as the Partnership rep, as needed. Manage the Partnership’s “Community Engagement” budget when staff needs to purchase event tickets or the CEO/COO/SVP Marketing decide to do unique sponsorship. The Partnership point of contact to coordinate and manage attendance and ticket tracking (e.g. PGA Tour, sports games etc.)
 
CRM Database: Charged with inputting all meetings and notes on investors/prospects in the database on a weekly basis to ensure accurate reporting.
 
Partnership Events: Investor Relations will give input into event content for the investor’s and prospects experience. Assist with any key event assignments and promote all ticket sales/events to investors and prospects actively. Manage any Investor Relations team events as needed.

Qualifications

  • Four-year college degree required, master’s degree preferred
  • Minimum of five years of continually progressive experience in economic or community development, sales, marketing or fundraising with a combination of public, non-profit and private sector experience preferred
  • Preferred five years of managerial experience
  • Proven ability to engage confidently with high level corporate, political and community leaders
  • Proven ability to handle a high-paced work environment, to prioritize a heavy workload, to manage multiple assignments and to meet deadlines
  • Motivated self-starter and a proven adherent of a team-driven philosophy
  • Outstanding oral and written communication skills and technically savvy
  • Must be able to travel frequently throughout Orlando region or nationally for up to a week
For consideration, please send cover letter and resume to VP of Investor Relations, liefke.meyers@orlando.org.

No phone calls please.

EOE
All submissions are confidential.

Receptionist

The Orlando Economic Partnership (the Partnership) seeks a Receptionist (i.e. Receptionist/Front Desk Coordinator). The Receptionist reports to the Director of Operations. The Receptionist is also expected to contribute relevant input into the evaluation of team performance, technical systems, policies and procedures.

Roles and Responsibilities

  • Greeting Guests/Clients: The Receptionist will act as “first impressions” point of contact for and liaison to the Partnership when welcoming investors, board members, government partners and clients. This position requires having diplomacy with high-level officials; providing exemplary customer service to all internal (Partnership Staff) and external customers; responding to all incoming inquiries in a timely manner to include follow-up, problem-solving and attention to detail; and acting as the primary front desk coordinator.
  • Telephone: The Receptionist is responsible for answering, routing calls and taking messages (or routing to a voice mail system) for the entire staff of the Partnership. The Receptionist will maintain the “relief schedule” and coverage for the front desk by consulting all the Partnership’s coordinators’ regularly occurring responsibilities first (e.g. annual board meetings, annual events schedule etc.) and then creating and managing the rotation schedule of coordinators to fill in at the front desk.
Also, the Receptionist is responsible for the Staff Daily Tracking Sheets to ensure staff presence and availability during office hours; and assists Corporate Resources with tracking PTO days and front desk/management coverage during holidays.
  • Reception Area/Conference Rooms: The Receptionist is responsible for the organization and general neatness of the reception, lobby area and conference rooms; and reviews the Partnership’s Conference Room reservation calendar and Master Calendar each day in order to prepare for visitors. In coordination with Department Coordinators, Receptionist prints front desk welcome signs, sets up the meeting rooms with general supplies; tests lighting, equipment, screens and sound; and lays out mats, paper and pens. Also assists Department Coordinators with setting out beverages for meetings, clearing out of each meeting room and setting for the following meeting.
  • Mail: The Receptionist is responsible for incoming and outgoing mail.  He/she will route each piece of incoming mail accordingly and will ensure timely delivery of outgoing mail including specialty mail such as (but not limited to) Federal Express, UPS, etc. This duty includes date stamping of those items that are to be stamped, establishing the correct date on postage meter, noting the amount of postage remaining on the postage meter and managing the FedEx machine for daily usage reports. This includes advising the Partnership staff of any deliveries that may have arrived. Receptionist assists all departments with shipping out of letters, mailings and mission/trade show materials.
  • Supplies: The Receptionist is responsible for ordering and maintaining office supplies, mailing/postage machine supplies, fax machine and copier supplies and beverages (soda, water, coffee); manages, labels and de-clutters the Partnership’s work room; assists the Marketing and Investor Relations Department with tracking and refilling (by checking with marketing and investor relations) both the Partnership’s “Promo Items” closet and collateral closet (flyers etc.).
  • Check Log: The Receptionist is responsible for opening, compiling and logging all incoming checks and monies; submitting all checks, monies and log to the Accounting Coordinator on a daily basis and mailing the checks with the deposit slip after verification from Accounting Coordinator and VP/Director.   
  • Invoices/Bills: The Receptionist is responsible for opening invoices/bills, attaching coding sheets and routing invoices/bills to appropriate departments for processing and approval; entering approved monthly bills in the QuickBooks system; mailing payment checks for invoices/bills to vendors; and coordinating the expenses charged on the American Express Corporate Purchasing Card. Receptionist also assists Accounting Coordinator with weekly reconciliation of Partnership event ticket sales via Eventbrite to reconcile the Partnership’s accounting logs.
  • Kitchens: The Receptionist is responsible for making coffee for the office in the morning; unloading clean dishes from dishwashers in both small and large kitchens; in organizing of kitchen supplies; and for reminding staff of “refrigerator policy.”
  • Employee Information Maintenance: The Receptionist is responsible for maintaining staff information that goes on both the Outlook address book (coordinates with the IT department the updating) and Maximizer such as telephone extensions, titles, home phone listings, etc.; the Receptionist is also responsible for acquiring and processing parking card and staff emergency notification information for staff and interns.  
  • Orlando Economic Partnership CRM Database: The Receptionist assists Partnership departments (particularly Business Development managers) with inputting new company/contact data, updating contacts and information in the Client Relationship Management Maximizer database as needed.
  • Orlando Economic Partnership Events: In coordination with the person managing events, the Receptionist reviews the Partnership’s Master Calendar for upcoming Partnership board and Partnership key events (e.g. Chamber meetings, BBQ, Annual Dinner, etc.) and assists the department in printing the appropriate RSVP list, venue details, directions and parking information for each event to accurately field phone call requests the Partnership receives for information from the outside.
  • Orlando Economic Partnership Master Calendar: The Receptionist assists the Director of Operations to manage the Orlando Economic Partnership Master Calendar and assists with updating, adding regional/Partnership events/committees, categorizing and maintaining of the Partnership’s Master Calendar, PTO Calendar and Conference Room reservation calendars; and reviews the Partnership’s Conference Room reservation calendars and Master Calendar each day in order to prepare for visitors.
  • Special Projects: Assists divisions with making folders, welcome boxes, name badges, assisting the CRM coordinator with Partnership bounceback email follow up etc.
The position is also expected to contribute relevant input into the evaluation of team performance, technical systems, policies and procedures. The omission of specific duties does not exclude them if they are similar, related or logical assignments in support of the mission.

Partnership employees may occasionally be called upon to provide their unique talents and abilities to solve specific problems or to address specific questions outside their job description. These may be related either to their team’s mission or in support of an organizational goal. As such, they may be asked to participate in a variety of ad-hoc assignments and are expected to be flexible in their work practices and supportive of other team members.

All employees of the Partnership are expected to conduct themselves in accordance with the policies and procedures outlined in the Partnership Personnel Manual.

Qualifications:
  • Comfortable interacting with high level corporate executives and government officials
  • High School Diploma required; some college or professional training preferred
  • Outstanding interpersonal and telephone skills
  • Positive, upbeat personality and an ability to remain calm under pressure
  • Maintains a professional business image of the Partnership
  • Ability to work some overtime to help with special events or projects
  • Able to prioritize a busy workload
  • Self-motivated, flexible and team player
  • Detail oriented, independent thinker
  • Professional verbal and written communication skills
  • Organized and performs tasks with a high degree of accuracy with minimal supervision
  • Experience with Client Relationship Management (CRM) software, Outlook, Word, Excel and PowerPoint (MS)
  • At least five years of corporate business experience preferred but not required
  • Bilingual – English/Spanish desired but not required
For consideration, please send cover letter and resume to Career@orlando.org.

No phone calls please.

EOE
All submissions are confidential.