Careers

Administrative & Operations Coordinator, Orlando Regional Chamber of Commerce 

The Orlando Economic Partnership (the Partnership) is a public/ private, not-for-profit economic and community development organization. The Partnership represents seven counties in Central Florida, including the City of Orlando, and hundreds of the region’s top private businesses.

Through the power of our partnerships, we work to strengthen Orlando’s economy, amplify Orlando’s story, champion regional priorities, empower our community leaders and build a brilliant region. We are injecting fresh resources and perspectives while harnessing the strength of the region’s culture of collaboration and innovation to create a new future for our diverse and growing population. Our ultimate goal is to advance broad-based prosperity for the Orlando region.
 
This job description is intended primarily as an illustration of the type of work to be performed by the Administrative & Operations Coordinator (Coordinator) of the Orlando Regional Chamber of Commerce. Partnership employees may occasionally be called upon to provide their unique talents and abilities to solve specific problems or to address specific questions outside their job description. As such, they may be asked to participate in a variety of ad-hoc assignments and are expected to be flexible in their work practices and supportive of other team members.
 
All employees of the Partnership are expected to conduct themselves in accordance with the policies and procedures outlined in the Partnership Personnel Manual. All employees are responsible for understanding this manual.

Roles & Responsibilities

The Administrative & Operations Coordinator of the Orlando Regional Chamber of Commerce, affiliated with the Partnership, is responsible for supporting the Chamber team as well as the Chamber internal operations, programs, events, membership and marketing initiatives. This full-time position reports directly to the Director of Programs and Strategic Initiatives (Director) and will be supervised and evaluated by the Director. Duties and responsibilities include but are not limited to: 
 
Administrative & Operations Support and Coordination
  • Assists the Director with scheduling as needed and provides the Chamber team with general administrative support
  • Provides administrative support to the Executive Vice President (EVP) of the Chamber and serves as the primary point of contact for scheduling all matters pertaining to the EVP
  • Manages all monthly expense reports for the department including program and event expenses
  • Works with the Director to innovate and document internal processes to ensure efficiency across the department
  • Maintains inventory of Chamber specific marketing materials and supplies and works with Marketing Department to replenish as needed
  • Assists with all Chamber mailings including quarterly invoicing process, monthly new member welcome and renewal letters
  • Assists with data entry for Chamber related updates and changes to CRM database as needed
  • Serves as a member of the Partnership’s internal Coordinators team which includes but is not limited to providing back-up to the receptionist for breaks
  • Other related duties as assigned by the Director and EVP
Membership & Marketing Support
  • Maintains and updates changes to the Chamber specific and Partnership organization-wide internal calendar and works with the Marketing department to ensure changes are made to the website and on external communications
  • Works with the Marketing team on the weekly execution of the Every Monday electronic newsletter including but not limited to: management of the Member News process, proofing and editing, and content contribution as needed
  • Works with the Marketing team to keep Chamber specific materials up to date
  • Manages monthly Member of the Month award process
  • Is familiar with Chamber membership levels and benefits and is comfortable engaging with members on a regular basis 
Event, Program & Meeting Support
  • Works with the Director and EVP to develop and create Board of Directors and Executive Committee meeting content, agenda’s and materials
  • Manages all Board of Director and Executive Committee meeting reminders and post-meeting follow-ups
  • Takes and maintains minutes for all Chamber meetings including Board of Directors and Executive Committee
  • Assists in the execution of all Chamber events and programs including development of innovative pre and post event processes to ensure low no-show reports and satisfactory member experiences. Includes but not limited to: RSVP
  • Handles logistics for all Chamber events, programs and meetings including but not limited to: RSVP management, room set up, AV set up, preparation and distribution of all materials including PowerPoint presentations and meeting and event agendas, food and beverage set up and post-event tear down/clean up
  • Working with the Director and other team members, assists with topic and content development and confirmation and coordination of speakers, subject matter experts, and off-site locations as needed. Working within the Chamber’s budget, handles catering needs for all Chamber events, meetings and programs

Qualifications

  • Ability to prioritize and manage multiple projects
  • Organized and performs tasks with a high degree of accuracy with minimal supervision
  • Self-motivated, flexible, team player and ability to work flexible hours including morning and evening events
  • Excellent professional verbal and written communication skills
  • Proficient in Microsoft Outlook, Word, Excel and PowerPoint
  • Experience with CRM software preferred
  • Unquestionable code of ethics and professionalism
  • College degree in related field preferred
  • 3-5 years’ experience in related field preferred
About the Orlando Regional Chamber of Commerce
The Orlando Regional Chamber, a division of the Orlando Economic Partnership, works to strengthen, support, and advocate for businesses of all sizes and lifecycles throughout the seven-county region. From opportunities to build meaningful relationships and connect to Orlando’s unique community assets and regional leaders, to access to professional development trainings and educational content designed to foster business growth, the Chamber is positioned to be the premier resource for business in the Orlando region.

The Orlando Regional Chamber is a Five-Star Accredited Chamber – the highest level of achievement awarded by the U.S. Chamber of Commerce.
 
About the Orlando Economic Partnership
The Orlando Economic Partnership (the Partnership) works to provide the Orlando region with quality jobs, economic growth, broad-based prosperity and a sustainable quality of life. It is a not-for-profit, public/private partnership representing seven counties – Brevard, Lake, Orange, Osceola, Polk, Seminole and Volusia – as well as the City of Orlando.

For consideration, please send cover letter and resume to Career@orlando.org.

No phone calls please.

EOE
All submissions are confidential.